Document Type

Article

Publication Date

2017

Publication Title

Journal of Applied Business Research

Volume

33

Issue

3

First Page

409

Last Page

438

DOI

10.19030/jabr.v33i3.9934

Keywords

Egypt, Knowledge Management, Construction Industry, Business Performance, Knowledge Infrastructure Capability, Knowledge Process Capability

Abstract

This study examines the effectiveness of knowledge management systems within the construction industry in Egypt from the perspective of knowledge infrastructure capability (KIC), knowledge process capability (KPC) and their impact on business performance (BP) from the financial, consumer, learning and growth, supplier and internal perspectives. The sample consists of 75 first class Egyptian construction companies. The authors used a questionnaire that was modified from the questionnaire previously used by Gold et al., (2001) and Smith (2006). The authors used one-way ANOVA, t-tests and OLS regressions. The results indicated that both knowledge infrastructure capability (KIC) and knowledge process capability (KPC) have a positive effect on business performance (BP). The results also indicate that organizations with well-developed training and development plans have significantly higher KIC and KPC scores compared to those that do not have such plans.

Creative Commons License

Creative Commons Attribution 4.0 License
This work is licensed under a Creative Commons Attribution 4.0 License.

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