Date of Award


Publication Type

Master Thesis

Degree Name



Computer Science

First Advisor

Yuan, Xiaobu,


Computer Science.




Service-oriented software systems are becoming increasingly common in the world today as big companies such as Microsoft and IBM advocate approaches focusing on assembly of system from distributed services. Although performance of such systems is a big problem, there is surprisingly an obvious lack of attention for evaluating the performance of enterprise-scale, service-oriented software systems. This thesis investigates the application of statistical tools in performance engineering domain for total quality management. In particular, the Taguchi approach is used as an efficient and systematic way to optimize designs for performance, quality, and cost. The aim is to improve the performance of software systems and to reduce application development cost by assembling services from known vendors or intranet services. The focus of this thesis is on the response time of service-oriented systems. Nevertheless, the developed methodology also applies to other performance issues, such as memory management and caching. The interaction problems of those issues are preserved for future work.Dept. of Computer Science. Paper copy at Leddy Library: Theses & Major Papers - Basement, West Bldg. / Call Number: Thesis2004 .L585. Source: Masters Abstracts International, Volume: 43-01, page: 0240. Adviser: Xiaobu Yuan. Thesis (M.Sc.)--University of Windsor (Canada), 2004.