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The goal of this qualitative study was to develop data on the experience of self-represented litigants in three Canadian provinces: Alberta, British Columbia and Ontario. Field sites in each province were used as primary data collection points, but SRL respondents also came via social media and from all over each province. In addition, service providers (court staff, duty counsel, pro bono lawyers, staff in community agencies working with SRL’s) were included in the sample. Most respondents (almost 90% of SRL’s and 100% of service providers) participated in an in-depth personal interview; the remaining 10% of SRL’s participated in a focus group.

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