Date of Award
Gregory A Chung-Yan
conflict, conflict management, CWB, OCB, supervisor, well-being
Workplace conflict has substantial adverse effects for both employees and organizations. Given the difference in authority, workplace conflicts with supervisors are particularly taxing for employees. This research investigates how supervisors and subordinates deal with workplace conflict and examines the effects of supervisors’ conflict management styles (CMS) on subordinates’ behaviours, attitudes, and well-being.
Moeller, Christin, "The cost of contention: Subordinates’ reactions to workplace conflict with their supervisor" (2016). Electronic Theses and Dissertations. 5751.