Date of Award
2009
Publication Type
Master Thesis
Degree Name
M.A.Sc.
Department
Industrial and Manufacturing Systems Engineering
Keywords
Health and environmental sciences, Applied sciences
Supervisor
Richard Caron
Supervisor
Walid Abdul-Kader
Rights
info:eu-repo/semantics/openAccess
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International License.
Abstract
In this thesis we present an Agent-Based Modelling Tool (ABMT) for use in the investigation of the impact that operational level changes have on diagnostic imaging scheduling and patient wait times. This tool represents a novel application of agent-based modelling in the outpatient scheduling/simulation fields. The ABMT is a decision support tool with a user friendly graphical user interface that is capable of modelling a wide array of outpatient scheduling scenarios. The tool was verified and validated using data and expertise from Hotel Dieu Grace Hospital, Windsor, Ontario, Canada. The ABMT represents a technological advancement in the modelling of multi-server, multi-priority class customer queueing systems with deterministic service times and uneven distribution of server up-time.
Recommended Citation
Eagen, Brendan, "Analysis of scheduling in a diagnostic imaging department: A simulation study" (2009). Electronic Theses and Dissertations. 7976.
https://scholar.uwindsor.ca/etd/7976